Trade accounts

Trade pricing for repeat professional buyers

Apply from your customer account and we will open a support ticket for staff review. Once approved, a staff member enables trade pricing on your account and eligible product or variant trade prices apply in the basket.

What changes after approval

  • 1.Trade prices become visible when an eligible product or variant has one set.
  • 2.Your basket is priced server-side from your account eligibility.
  • 3.The same account can be used for repeat ordering and order history.

Account-linked pricing

Pricing is tied to your login, so staff can manage access directly from your customer record.

Trade-aware basket

Eligible basket lines are priced by the server from current product and variant trade prices.

Specialist review

Applications arrive as support tickets so the team can review the business context before enabling access.

Application

Apply for a trade account

Sign in before applying

Trade applications must be linked to a customer account so staff can enable trade pricing on the correct record.

Review process

Apply. Submit the form from your account with business details and estimated monthly spend.

Ticket opens. Staff review the support ticket and account context.

Pricing enabled. If approved, staff enable trade pricing on your account.